Care Guide | ORDER MADE SHOES HOSHINO

Shoe care and maintenance

Shoe Care

About one month after picking-up your shoes, we will send you an email to follow-up on how they're fitting.

Many customers respond with questions or requests for alterations due to the shoes feeling loose, tight, or otherwise painful or uncomfortable to wear.

We are happy to provide free post-pick-up counseling and adjustments at our stores or trunk shows.

Please feel free to contact us with any questions or concerns.

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We recommend breaking in your shoes before wearing them outside.

Wear them around the house 2-3 times, for an hour or two each time.

This will allow the leather to mold to the shape of your feet.

Breaking in your shoes before wearing them outside will make them much more comfortable.

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To get the most out of your shoes, we recommend letting them "rest" for at least 2 days per every 1 day of wear.

This allows the natural leather to regain its shape, as well as dry off from any moisture it's absorbed through normal wear.

Storing your shoes out of direct light also keeps them looking their best.

Be sure to apply shoe cream regularly, as well.

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It's a good idea to bring your shoes in for adjustments and repairs about once every 6 months.

Proper care for the leather materials is a must.

Should you notice your shoes becoming looser, or any other changes in fit, we recommend having them repaired or adjusted at least once every 6 months.

Repairs

We maintain a stock of spare parts, lasts, and designs on hand.

We are happy to conduct repairs or adjustments any time.

Please feel free to contact us for more information.

Repair Cost in JPY (tax included)
polishing (shoe cream) +500 JPY
replace insoles +2,500 JPY
replace shoelaces +2,500 JPY
recolor the upper (restore, alter, or enhance coloration) +5,000 JPY
replace rubber outsole +6,000 JPY
replace rubber or leather-wrapped outsole +10,000 JPY
restitching (reattach leather upper and restore shape) +10,000 JPY
overhaul (restore to like-new) +15,000 JPY
Repair Cost in JPY (tax included)
adjust insoles (left or right only: 1,500 JPY) +2,500 JPY
stretching (increase overall or spot sizing; left or right only: 1,000 JPY) +1,500 JPY